At World Travel Studio, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you access or use our website, services, and products related to hotel bookings, experiences, and transfers. By using our website and services, you agree to the practices outlined in this policy.

Please read this Privacy Policy carefully to understand how your personal information is handled.

1. Information We Collect:

We collect two types of information from you:

A. Personal Information:

When you interact with us, you may provide certain personal information, including but not limited to:

● Full Name

● Email Address

● Phone Number

● Mailing Address

● Payment Information (Credit/Debit Card details, bank account details)

● Passport Information (in the case of international travel bookings)

● Booking Preferences (e.g., room type, special requests)

● Travel Details (e.g., travel dates, destination, accommodation preferences)

● Identification Information (e.g., National ID, Passport Number)

B. Non-Personal Information:

We may also collect non-personally identifiable information to improve our services, including:

● IP Address

● Browser Type

● Device Information

● Location Data (if location services are enabled on your device)

● Cookies and Similar Technologies (for tracking website activity, user preferences, etc.)

● Referral/Clickstream Data (from other websites or advertisements that link to our site)

2. How We Use Your Information:

We use the personal information you provide to:

● Process Your Bookings: To complete hotel, transfer, or experience bookings, including payment processing.

● Customer Support: To address your queries, requests, or grievances and provide customer service.

● Communication: To send booking confirmations, reminders, updates, offers, and other relevant communications related to our services.

● Personalization: To customize the services and offers we provide based on your preferences and past bookings.

● Marketing and Promotions: To send you promotional emails, offers, or newsletters, subject to your preferences or consent.

● Service Improvements: To enhance your experience on our website and improve our services, including troubleshooting, analyzing usage patterns, and conducting customer satisfaction surveys.

● Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information:

We may share your personal information under the following circumstances:

● With Service Providers: We share your information with third-party suppliers, such as hotels, transportation providers, and tour operators, necessary for fulfilling your booking. These third-party service providers are bound by their privacy policies and are required to protect your data in accordance with applicable laws.

● With Payment Processors: For processing payments, we may share your payment information with trusted payment processors. These processors use encryption to protect your sensitive data.

● With Affiliates and Partners: We may share your data with our affiliates, marketing partners, or business partners for the purpose of improving the services we offer, sending marketing communications, or for other business purposes. You may opt-out of receiving marketing communications at any time.

● With Legal Authorities: If required by law, we may share your personal information with law enforcement agencies, government bodies, or other third parties as required to comply with legal obligations, respond to subpoenas or court orders, or protect our rights, safety, or property.

● With Business Transfers: In the event of a merger, acquisition, sale, or transfer of assets, your personal data may be transferred to the new entity. We will notify you of any such changes, and your data will remain protected under this Privacy Policy.

4. Security of Your Information:

We take the security of your personal information seriously and have implemented technical, administrative, and physical safeguards to protect it. These measures include:

● Encryption: We use SSL (Secure Sockets Layer) encryption technology to protect your payment and sensitive information.

● Secure Servers: We store your personal data on secure servers protected by firewalls and other security protocols.

● Access Control: We restrict access to your personal information to authorized personnel only.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. We encourage you to protect your account by using a strong password and by not sharing your login credentials.

5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our

website. Cookies are small text files stored on your device to track your activity and preferences.

Types of Cookies We Use:

● Essential Cookies: Required for the operation of the website, such as session cookies.

● Analytical/Performance Cookies: Used to collect information about how visitors use our website (e.g., pages visited, time spent, etc.).

● Functional Cookies: Allow the website to remember user preferences and provide a more personalized experience.

● Advertising Cookies: Used to deliver targeted ads and measure the effectiveness of our advertising campaigns.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of the website.

6. Your Rights and Choices:

You have the following rights regarding your personal data:

● Access: You may request access to the personal data we hold about you.

● Correction: You can request that we update or correct any inaccurate or incomplete information.

● Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

● Opt-Out: You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

● Withdrawal of Consent: You can withdraw your consent to the processing of your personal data at any time, though this will not affect the lawfulness of processing based on consent before its withdrawal.

● Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

● Complaints: If you believe we have violated your privacy rights, you may lodge a complaint with the relevant supervisory authority.

To exercise these rights, please contact us at joy@worldtravelstudio.com.

7. Data Retention:

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

8. Children's Privacy:

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from individuals under the age of 18. If we discover that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we may have collected personal data from a child under 18, please contact us immediately at joy@worldtravelstudio.com.

9. International Data Transfers:

As a global service provider, your personal information may be transferred to, and processed in, countries outside of your country of residence. By using our services, you consent to the transfer of your data to other countries where data protection laws may differ.

10. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated date at the top. We encourage you to periodically review this policy to stay informed about how we protect your data. Continued use of our services after any such changes constitutes your acceptance of the revised policy.

11. Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: joy@worldtravelstudio.com

Postal Address:

World Travel Studio

3B/004, Phoenix Paragon Plaza,

LBS Road, Kurla (W),

Mumbai - 400070, INDIA

This Privacy Policy is an integral part of the Terms and Conditions governing the use of our website. By using our services, you acknowledge and agree to the practices described in this policy.